Documentation

Medical Provider Verification

Provide access to 3.2 million pre-verified medical professionals and enable new members of the medical population to verify, all in a single transaction.

When to use this policy

Ideal for retail and eCommerce integrations that require validation that the user is affilited with a specific community.

Who is eligible?

The following members of the medical professional community are eligible for Medical Professional group affiliation:

  • Doctor
  • Physician Assistant
  • Dentist
  • Dental Assistant
  • Certified Medical Assistant
  • Chiropractor
  • Clinical Counselor, Psychologist, or Therapist
  • Clinical Technician
  • Registered Dietitian
  • Respiratory Therapist
  • Physical or Occupational Therapist
  • Physical or Occupational Therapist Assistant
  • Licensed Clinical Social Worker
  • Pharmacist
  • Medical medical provider
  • Diagnostic Medical Personnel
  • Optometrist
  • Optometrist Assistant
  • Podiatrist
  • Orthopedic Physician

Essence of policy

Validated by on one (1) authoritative source OR one (1) piece of evidence:

  • Real Time Authoritative Source (e.g. NPI credential check)

OR

  • Document Review

Verification flows

As of November 2023, ID.me has 3.2 million pre-verified medical professionals within our network and can verify 100% of the medical professional population. Pre-verified medical professionals securely access offers, benefits, and services in seconds. New users complete verification just as fast, using the least amount of information to generate a unique ping from an authoritative data source. Here you can find what the user verification experience looks like today:


Preverified

Once verified, users can log in with their ID.me credential anywhere ID.me is accepted and share their credentials in a matter of seconds.

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Real Time Authoritative Source

ID.me uses APIs as our primary method for validating a member's status, providing the highest quality and most authoritative data to confirm the status of a given person.

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Document Review

ID.me provides a relief valve for members to submit a document for users who are unable to complete verification through a real-time option.

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Silent Credentialing

ID.me silently credential all verified Nurses in the Nurse community with a Medical and Nurse credential, and vice versa.

Learn more

Use cases

Here you can find example ID.me use cases:


Component of EPCS registration and prescription - Allscripts, PracticeFusion, DrChrono, DrFirst, and many more

Our medical policy is used as a component of verification for many of our partners to register their providers and allow them to prescribe for EPCS. We have verified 20% of the US provider population meaning any of our users who have already registered for EPCS through ID.me’s partners are able to access medical provider discounts in a pre-verified manner.


In Cart/Checkout - Under Armour

You have an eCommerce store and would like to offer access to exclusive medical provider discounts using ID.me within your cart and/or checkout experience. You want to increase conversation rates, average order value, perform strategic outreach with hyper targeted marketing, and delight customers personalization.


Landing Page - Hello Fresh

You have a website and would like to offer access to benefits and/or promotions to medical providers by integrating ID.me to gate access to the landing page with exclusive pricing. Your landing page will be a great way to improve SEO, bring awareness and let users know how to take advantage of the program.


In-Store - Pandora/Verizon

You have retail locations that would like to enable ID.me’s seamless omnichannel experience by providing online and in-store verification for your medical provider users to protect customer data, increase customer loyalty, and expand your knowledge of your customer base—while removing the burden of determining customer eligibility from store employees.


Product Page - Discount Tire

You have an eCommerce store and would like to provide maximum visibility to allow medical provider users complete verification by implementing verification on each product page with your store. This is a beneficial way to increase conversion rates and ensure you are capturing user data as early as possible in the funnel.