Documentation

Resident Verification

Provide access to enable users to verify their resident status, all in a single transaction.

When to use this policy

Ideal for integrations that require validation that the user is lives within a specific region.

Who is eligible?

Anyone 18-years or older is eligible to be verified leveraging ID.me’s identity and residency verification solution.

Essence of policy

Identity verification based on one (1) strong piece of evidence:

  • Phone Verification

OR

  • Document Authentication

RELIEF VALVE

  • Document Review

Verification flows

As of November 2023, ID.me has over 51 million pre-verified users within our network and our network is growing by the tens of thousands daily. Since ID.me takes a network approach, these pre-verified users can now securely access offers, benefits, and services in seconds with just 3-clicks. New users complete verification just as fast, using the least amount of information required to verify their age.


Preverified

Once verified, users can log in with their ID.me credential anywhere ID.me is accepted and share their credentials in a matter of seconds.

Watch demo

Existing Verification + Residency Document

If a user's initial verification does not have an address within the configured region, ID.me prompts the user to input an address with the correct boundary and submit a document associated with the identity of the user and their residency.

Watch demo

Phone Verification

Delivers a guided UI instructing users to upload a driver's license or state ID. After image capture, ID.me normalizes the size of the size of the image file, enhances the image, and then authenticates the document.

Watch demo

Driver's License/State ID

Delivers a guided UI instructing users to upload a driver's license or state ID. After image capture, ID.me normalizes the size of the size of the image file, enhances the image, and then authenticates the document.

Watch demo

Passport

Delivers a guided UI instructing users to upload a passport. After image capture, ID.me normalizes the size of the size of the image file, enhances the image, and then authenticates the document.

Watch demo

Passport Card

Delivers a guided UI instructing users to upload a passport card. After image capture, ID.me normalizes the size of the size of the image file, enhances the image, and then authenticates the document.

Watch demo

Human In The Loop

ID.me has teams of virtual support agents that can activate to backstop automated document authentication to ensure an even smoother user experience while mitigating any potential bias.

Learn more

Use cases

Here you can find example ID.me use cases:


Within Account - Torrey Pines + More

You have an eCommerce store and would like to offer access to exclusive senior and age based discounts using ID.me within your cart and/or checkout experience. You want to increase conversation rates, average order value, perform strategic outreach with hyper targeted marketing, and delight customers personalization.