Documentation

Military & Veteran Verification

Provide access to 9.7M million pre-verified military users and enable new members verify their military status all in a single transaction.

When to use this policy

Ideal for retail and eCommerce integrations that require validation that the user is affilited with a specific community.

Who is eligible?

The following members of the uniformed services (Coast Guard, Army, Air Force, Navy, Marines, Space Force, US Public Health, and NOAA) are eligible for Military group affiliation:

  • Active Duty
  • National Guard
  • Reserves
  • Veterans
  • Retirees
  • Military Spouses
  • Surviving Spouses
  • Immediate Military Family Members

Essence of policy

Validated by on one (1) authoritative source OR one (1) piece of evidence:

  • Real Time Authoritative Source (e.g. USAA, SCRA, or VA)

OR

  • .mil Email

OR

  • Document Review

Verification flows

As of November 2023, ID.me has 9.7 million pre-verified military users within our network. Pre-verified military users securely access offers, benefits, and services in seconds. New users complete verification just as fast, using the least amount of information to generate a unique ping from an authoritative data source. Here you can find what the user verification experience looks like today:


Preverified

Once verified, users can log in with their ID.me credential anywhere ID.me is accepted and share their credentials in a matter of seconds.

Watch demo

Real Time Authoritative Source

ID.me uses APIs as our primary method for validating a member's status, providing the highest quality and most authoritative data to confirm the status of a given person.

Watch demo

.mil Email

ID.me offers email verification as an alternative real-time option, requiring members to complete verification using their .mil email.

Watch demo

Document Review

ID.me provides a relief valve for members to submit a document for users who are unable to complete verification through a real-time option.

Watch demo

Use cases

Here you can find example ID.me use cases:


In Cart/Checkout - Under Armour

You have an eCommerce store and would like to offer access to exclusive military and veteran discounts using ID.me within your cart and/or checkout experience. You want to increase conversation rates, average order value, perform strategic outreach with hyper targeted marketing, and delight customers personalization.


Landing Page - Apple

You have a website and would like to offer access to benefits and/or promotions to military and veterans by integrating ID.me to gate access to the landing page with exclusive pricing. Your landing page will be a great way to improve SEO, bring awareness and let users know how to take advantage of the program.


Within Account - Total Wine

You would like to offer your users the ability to complete ID.me’s military and veteran verification to associate their military credential to an existing account within your application. Your users will log into their account and complete verification through ID.me. Once verified, ID.me will provide attributes and unique identifiers that can be ingested to ensure a 1:1 match between a verified user and an account within your application.


Ticketing - Accesso

You have a ticketing platform that would like to offer military and veteran discounts on ticketed events using ID.me and ensure users are not abusing the exclusive offer by ingesting the assigned ID.me unique identifiers to trigger purchase limits on events.


Account Registration - Lowes

You would like to save time during account registration by enabling your military and veteran users to complete verification and leverage the assigned ID.me unique identifiers to ensure a 1:1 match between a verified individual and the accounts they create within your application.


In-Store - Pandora/Verizon

You have retail locations that would like to enable ID.me’s seamless omnichannel experience by providing online and in-store verification for your military and veteran users to protect customer data, increase customer loyalty, and expand your knowledge of your customer base—while removing the burden of determining customer eligibility from store employees.


Product Page - Discount Tire

You have an eCommerce store and would like to provide maximum visibility to allow military and veteran users complete verification by implementing verification on each product page with your store. This is a beneficial way to increase conversion rates and ensure you are capturing user data as early as possible in the funnel.


SSO - Oakley SI

Your application requires users to authenticate each time to access benefits and leveraging ID.me can enable your applications to participate in a federated single sign-on relationship ID.me’s network of verified military and veteran users. Leveraging ID.me SSO can streamline the application login process, and ensure that only verified military and veterans can gain access to partners' products and services.


Native Application - Pilot

You have a mobile application and would like to provide your military and veteran users the ability complete ID.me verification to provide a seamless user experience to access special discounts, offers and benefits within your application.


SCRA Monitoring - USAA

You would like to provide legal and/or financial relief for active duty service members while serving.