Enabling Production Mode

In this article, we will walk you through the method to move your ID.me Developer account from Sandbox to Production mode.

Step 1: Complete QA Screen Share

Once you have successfully confirmed you are meeting the criteria outlined in the Production Mode Requirements, you can reach out to your dedicated Solution Consultant to schedule a time for a QA Screen Share.

To ensure the most success at Go Live, the QA screen share is required prior to officially launching ID.me on a partner’s site. Here you will share your screen and walk the ID.me team through the end-to-end UX of your integration in your pre-production environment.

During the screenshare, we will ensure the Integration follows best practices on the ID.me Brand Assets page We will also confirm:

Identify vulnerabilities pre and post verification
Confirm success messaging is displayed post verification
Confirm consumer identity request, api request, access grant and access token activity
Confirm data exchange and encryption/decryption if applicable

If you are unsure who your dedicated Solution Consultant is, you can request production access by selecting the “Request Production Mode” within your ID.me Developer Account.

Step 2: Switching to Production

Credential Validation

Following a successful QA screen share, your dedicated SE will enable production access. Once production access is enabled, you will receive an email confirmation that your environment has been switched to production.

You are now live and ready to validate your user’s credentials!

Identity Verification

Once you receive the email confirmation, your next step is to update the sandbox endpoints to production, including:

For OAuth 2.0 Integrations:

Authorization Endpoint
Token Endpoint
Attributes Endpoint

For OpenID Connect Integrations:

Authorization Endpoint
Token Endpoint
Attributes Endpoint
Well-Known Endpoint

Lastly, you will need to update your Client ID and Client Secret to match your ID.me production application.

Documentation